Lake House Insights
About
Lake House
Insights (LHI)
The go-to source for your market research needs
LHI specializes in conducting high-quality market research including win-loss analysis, customer satisfaction tracking, Net Promoter Score (NPS) and VOC, market size/share calculations, relationship management, and new product/service development.
Why LHI?
Unique combination of market research expertise and industry experience. Principals at LHI were responsible for developing the initial win-loss and customer satisfaction programs at Quintiles/IQVIA. We have worked with over half of all the major CROs, CDMOs, and clinical technology providers in the past 5 years. The work from our principals has been cited in investor presentations, SEC S-1 / 10-Q / 10-K filings, industry conferences, thought leadership content, press releases, and marketing materials.
Built for everyone. LHI was designed to offer cost-effective solutions. We believe every service provider or PE/VC firm should be able to afford to capture customer feedback. Yes, we can build a massive program. Yes, we can and want to help as many companies as possible.
Rare skillset. It’s not rocket science, but market research is a highly nuanced profession. According to the United States Department of Labor Statistics less than 3% of companies employ a professional market research employee. At LHI, we want to help ensure your marketing/market research efforts are used wisely.
What makes Lake House Insights (LHI) different?
- Market research expertise
- Industry experience
- Built for everyone
- Rare skillset
We would love to work with you
Contact us to find out how we can help you to transform the fragmented voice of your customer data into actionable outcomes.
Contact LHICustomer Satisfaction Services